Frequently Asked Questions

Yes, we offer call center services in multiple languages, including Spanish.

Our average response time is under 30 seconds for inbound calls, and we strive to resolve issues as quickly and efficiently as possible.

Our agents undergo extensive training on customer service best practices, product knowledge, and communication skills to ensure they can provide the highest level of support to your customers.

At CooperHUB, we specialize in providing tailored support solutions for the healthcare industry while also serving sectors like real estate, e-commerce, and professional services. Our dedicated team understands the unique challenges and demands of the medical field, delivering personalized services designed to meet the specific needs of healthcare providers and their patients.

 Yes, we offer round-the-clock support to ensure your customers are taken care of at any time of day or night, including weekends and holidays. 

 Yes, in addition to phone support, we also offer chat and email support services to ensure your customers can reach you through their preferred communication channels.